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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A context menu will open. It includes detailed information about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of tutorial videos describing how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, take a gaze at our comprehensive Frequently Asked Questions database, which includes questions asked by real persons and provides real solutions. We constantly update our Frequently Asked Questions section with new questions & answers so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our great team of customer support engineers available 24-7 and ready to help you with any question. Each trouble ticket you submit will be replied to within one hour (the average response time is about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 231119

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com