Q: What exactly does website migration mean and what does it entail?
A: When your current web hosting provider can no longer satisfy the demands of your site, or when you undergo frequent network downtime, or if you have to wait for hours for the customer support team to reply back to you, it might be smart to switch your hosting provider, i.e. to transfer all the files for your websites along with your databases from your current provider to your future provider. At iDataRack, we understand that this can often be difficult & time–consuming. This is the reason why we’ll do all that for you at no cost!Our trained technical team will move your web site content from your present hosting provider to us. Our techs have got plenty of experience migrating web sites and are able to take care of everything – from a standard WordPress–driven weblog or Joomla™–driven site, to a very complex, custom–built app.
Q: How long will the website migration procedure take?
A: While we cannot give you an exact time window, since there are lots of variables, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our best to migrate your site within 48 hours, and in some cases – within 24 hours (when the website content is not very large).
Q: My privacy is vital to me. What information do you need to have?
A: Yup. We will need the name of the site that you wish us to migrate. We’ll also require a means to log in to your old hosting account so that we can get the files associated with your website.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the transfer?
A: Nope. Your site will stay fully operational during the migration. Once everything is completed on our end, we will tell you so that you can examine it and check for any problems. If everything is fine, all you will need to do is update your domain name’s DNS resource records.
Q: Will my old web hosting provider need to provide any information/assistance?
A: While we transfer your content, your web hosting provider will not be aware of the transfer at all. We will not touch base with them in any way.
Q: Which web hosting providers can you migrate data from?
A: We can migrate your site from any hosting provider or any Linux–based hosting platform as long as we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we cannot transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.